Case Management
CoreCreate and track cases for behavioral issues, wellbeing concerns, safeguarding matters, academic support, attendance problems, and family situations.
Safeguarding case management, attendance and behaviour views, wellbeing check-ins, escalation rules and parent communication, with a complete audit trail for every incident.

Clear, connected tools that support the real work of your learning community.
Create and track cases for behavioral issues, wellbeing concerns, safeguarding matters, academic support, attendance problems, and family situations.
See attendance, behaviour incidents and wellbeing check-ins for each student in one place, so staff can spot students who may need support.
Track cases through Draft, Open, Investigating, Action Required, Monitoring, Resolved, and Closed stages with full audit trails.
Schedule meetings with students and parents, record outcomes, and track follow-up tasks all in one place.
Secure messaging with families, communication logging, and consent documentation for sensitive matters.
Secure handling of sensitive information with role-based access, confidential notes, and compliance with child protection requirements.
Start with the workflow you need now and expand at a pace that fits your school.
Open a case with auto-generated case number (SA-YYYY-NNNN). Select type, priority, and add initial notes.
Staff review attendance, behaviour and check-ins together and decide who needs attention.
Track case through workflow stages. Schedule appointments, document outcomes, and assign follow-ups.
Record resolution summary, close case with full audit trail, and generate reports for stakeholders.
See what changes when disconnected tasks become one shared workflow.
KiwiBee solutions
Tell us how your school works today and we will show you the KiwiBee path that fits.